arche noVa e.V. - Initiative for People in Need is an independent non-profit and non-governmental organization (NGO) from Dresden/Germany primarily in the field of humanitarian aid, rehabilitation and development. Our main focus is on water, sanitation and hygiene (WASH), but we also implement project in the sectors of in Disaster Risk Reduction, Food Security and Livelihood in various contexts.
To oversee and enhance the global IT infrastructure in alignment with arche noVa's missions, ensuring maximum efficiency, robust cybersecurity, and scalability across all international country and field offices we are looking for an experienced
System Administrator (f/m/d)
Start: asap
Contract duration: 2 year’s contract with 6 months probationary period. Our aim is a long-term collaboration.
Location: Germany
Working hours: 32 hrs/week
Tasks:
- IT Infrastructure Management: Design, implement, and maintain a robust IT infrastructure including servers, networks, virtualization solutions, and applications such as Nextcloud and BigBlueButton.
- System Administration: Configure, update, and troubleshoot systems (servers and workstations), ensuring optimal performance, reliability, and security.
- Global User Support: Provide timely and effective technical support to staff members worldwide, addressing hardware, software, network, and cloud-based service issues via our ticket system.
- User Accounts and Permissions: Manage user accounts, access permissions, and security settings, enforcing best practices and data protection principles in a globally distributed environment.
- Onboarding and Training: Facilitate onboarding processes for new staff members on IT systems and procedures. Develop and conduct training sessions where needed to enhance technical skills within the organization.
- Software Expertise: Install, configure, maintain, and customize various software applications and platforms to support our operations
- Data Backup and Recovery: Implement, test, and manage robust backup and recovery solutions for critical systems to ensure business continuity.
- Security Management: Proactively implement and monitor security measures across our IT systems, safeguarding against cyber threats.
- Patch Management: Diligently apply security patches, updates, and upgrades to operating systems and applications, ensuring the highest level of protection.
- Documentation: Develop and maintain comprehensive technical documentation of IT systems, processes, and best practices.
- Vendor Coordination: Work effectively with technology vendors and service providers to manage contracts, support agreements, and technical issue resolution.
- Digital Transformation: Collaborate in developing plans for ongoing digitalization of the organization, identifying opportunities to leverage innovative solutions in support of our mission.
- Travel: Ability and willingness to travel internationally as needed for project implementation, troubleshooting or support
Education
- Relevant degree in Computer Science, Information Systems, or practical experience
Experience
- Proven ability to troubleshoot hardware, software and network issues
- Familiarity with basic cybersecurity principles and practices
- Preferred: Experience with solutions like Nextcloud, BigBlueButton, or similar open-source platforms.
Knowledge & Skills
- Knowledge of GDPR and other international data protection laws
- Advanced understanding of network security, cybersecurity trends, and threat mitigation.
- Ability to create and deliver clear, concise technical trainings to diverse audiences.
- Skilled in cross-cultural communication and the ability to work collaboratively with multiple international teams
- Familiarity with IT asset lifecycle management and lean resource management in the context of non-profit organisations
- English – business fluent; other languages are an asset
- Willingness to travel
- Challenging and divers tasks with the freedom to realise your own ideas and to bring in your expertise
- Collaboration in a supportive and committed team of an international NGO with the common goal of improving the lives of other people
- Opportunities for personal and professional development
- 30 + 1 days holiday
- Full continued payment of salary for up to 10 sick days per year and child
- Contribution to the Deutschlandticket as a job ticket
- Work-life balance through flexible working hours and the option of mobile working
- Duty station in Germany
Deadline for application: as long as it is published
Applications are screened continuously and interviews can already take place before the deadline.
Salary grading is based on qualifications according to our salary system.
arche noVa is a family-friendly employer and offers flexibility to reconcile work and family life. arche noVa promotes equal opportunities. We are committed to creating an inclusive and positive working environment based on mutual respect for all employees. At arche noVa, we value the diversity of our employees with their unique skills, backgrounds and perspectives. We encourage all interested candidates to apply!
Please send us your complete application documents (cover letter, CV, references) as well as your salary expectations and earliest possible starting date by e-mail in one pdf-document to Ms. Richter: bewerbung [at] arche-nova.org. Please describe your motivation of working for arche noVa as Global IT Manager (f/m/d).
Subject: System Administrator (f/m/d)
Further information: www.arche-nova.org
